New Resident Survey

     

    Welcome to The Grove! We’re delighted that you have joined the neighborhood. In order to provide you with the top-level service that we’re known for, we need a little information from you so that we meet your expectations. Please take a few minutes to fill out this survey and we’ll get to work on your parcel!

     

    Thanks for choosing The Grove and please let us know if you have any questions. We will do all we can to make your home here a dream come true. I look forward to meeting you soon and hope you’ll be happy at The Grove for a long time.

     

    Crito Galtier

    Owner | The Grove Country Club Estates

     

    Your Information

     

    Enter the primary resident SL ACCOUNT name here (required): 

     

    Enter a secondary contact’s SL ACCOUNT NAME here (optional):

     

    May we contact you via email?  If so, enter your address here: 

     

    Enter your parcel address here: 

     

    What time zone are you in? (required)

     

    What time of day is best to contact and meet you?(required)

    About Your House

     

    Okay! Let’s find out what you plan for your house choice. To create a mix of styles making The Grove unique, you cannot use a home that is already placed on the region you live on or within sight of your parcel.

    Would you like us to provide a house for you?

    If you’re providing your own home, please note that it must be a style that fits into a country club theme. Sorry, no rocket ships or castles. Also, please make sure it fits the size of your parcel and it’s not crammed in. As you have seen, landscape is added so we will need some room to make your parcel lush and beautiful. We reserve the right to approve your final selection. If you are buying a new home, it’s a good idea to let us look at the home on Marketplace or in-world BEFORE you buy it. This will avoid you spending money on something that may not fit.

    If you’re providing your own house, you can skip the following and go to the landscape section.

    If you’d like us to provide a house for you, please note the following:

    We offer home selection services free of charge. To obtain the use of one of our homes for free, please answer the questions below. The questions will guide you in making your selection and will assist us as we help you place the home of your dreams.

    If you could choose any home as your favorite home from Marketplace or in-world, which home would it be?

    Looking at Marketplace or in-world, what are some of your FAVORITE HOMES? Please provide a Marketplace link or the store/creator’s name, and the model name for each, and list them in order of preference:









    We need to know the MAXIMUM room we have for your new home. We can help you with this or you may take your measurements on your own. If you know how to create a prim, make one and size it to fit the approximate area where you’d like your house to be. The height is not needed. All we need is the width and depth. When placing and sizing the prim, please allow enough space to accommodate landscaping all around your house. If you would like us to do this for you, please contact your concierge staff member, and we’ll arrange to help you with this.

    WIDTH (the front facing portion of the home) how many meters?/span>

    DEPTH (how deep, front to back) how many meters?

    While you have a huge collection of homes to choose from, please understand that not EVERY home on Marketplace is in our collection, only the very best, most high-quality homes.

     

    About Your Landscaping

     

    Now, let’s talk about landscaping. As you have already seen, The Grove is a community rich in detail and lush with landscape. This attention to detail is what sets us apart from all other communities and is likely what made you fall in love with The Grove! While we do allow you to create on your own, there are certain aspects we provide for you. Please know that we will do what we can to create your dream as long as it fits The Grove’s style. Please note that all landscaping that is visible from the street must be installed by us. This includes but is not limited to: driveways, sidewalks, gates, etc. We also change seasons here at The Grove which means trees and shrubbery change from spring to summer, to fall, and then to winter. In order to implement these seasonal changes consistently and in a timely manner across The Grove, it is necessary for all trees and shrubs to be provided by The Grove. Don’t worry, we’ll make sure we plant something you like!

     

    Our landscape artists are Lily Hawk (natalierives) and Diana Takeda. They have been creating incredible magic in Second Life for many years. I’m sure you will be amazed at what they create for you! Watch for communication from Lily or Diana shortly after we receive your completed survey.

     

    If you have traveled our community, you will see the regions are all landscaped in a consistent theme; all uniquely different but still in the same style. We have very high standards in place to make The Grove an elite Second Life residential destination. We will try to meet with you at a time that is convenient but please be aware that Lily and Diana are on European time, and may not be online when you are. While our landscape artists are working with you, we have a few requests:

    Please offer your landscape artist (Lily or Diana) friendship. It makes it much easier for you both to find each other.

    If you have a security orb, please read our privacy guidelines here: https://thegroveestatessl.com/privacy-guidelines/

    Please give your landscape artist:

     

    • The right to terraform your land. You can do that by checking the "everyone" box next to Edit Terrain under the Options tab in your About Land settings.
    • Permission to modify/edit your objects. You can do this once you are Friends from your Friends list. This will help if they have to move a house you own to optimize its placement.
    • Permission to rez objects on your land. In About Land---> Options: check the boxes Build, Object Entry. This is only required for the time they need to landscape your land.

     

    IMPORTANT: DO NOT RETURN ANY ITEMS! Please contact your landscape artist to take care of returning items you want removed. If you return items, it may result in additional charges especially if the number of items returned is significant.

    Please do not terraform your parcel under any circumstances. Contact one of our landscape artists by sending us a note at https://thegroveestatessl.com/resident-work-request/

     

    Once your landscaping is complete, you can turn off terraforming and remove the right to build and rez objects.

     

    To better help create your ideal parcel at The Grove, we would like to know more about you and your landscape preferences. Below are a few questions that will help us in advance of your consultation with our landscape artists.

     

    What landscape aspects attracted you to the parcel you chose?

     

    If you have looked around the community at other parcels and saw something you truly love that you would like to have on your parcel, please give us an example with a Gyazo link. If you don’t have Gyazo, please send your landscape artist a Second Life photo/texture when you meet.

     

    Are there elements you would like to add to your parcel (i.e., fountain, pool, gazebo, particular trees or flowers, etc.)

     

    Do you have preference in colors? 

     

    As you know, your home and landscaping count against the total number of prims you are given on your parcel. The number of prims used will vary based on the size and customization of the parcel design you request. The more complex the design is, the higher the landscape prim usage will be. Please work with our landscape artists to determine the balance that works best for you.

     

    The first landscaping is included free of charge. Covered in the initial landscaping are any minor changes which are requested immediately following initial set up (again only small changes). A fee may be charged for any major changes. For example major changes include, but are not limited to: redoing all custom builds, “hard-scape” elements like privacy walls, lights, paths, terraces, and stairs, etc. Also, if you decide to change your home, you will have the opportunity to work with your landscape artist to redefine your parcel space. The cost of the re-design is decided between you and your landscape artist.

     

    And finally, please read the covenant to fully understand our rules and guidelines. You can read it by clicking here. (Insert link to covenant https://thegroveestatessl.com/covenant/)

     

    Please tell us how you found us (required)

    Anything else you’d like us to know?